Unified Communications is a methodology that unifies separate modes of communication into a single, combined user experience. Email, text, and voice messaging work seamlessly with live voice, audio and video conferencing, and Web collaboration, in one interface, with “presence” notification to indicate your availability to participate.
A finger swipe lets you move between tablet, smartphone, or desktop phones, while One Number Service lets calls follow you to whatever device you select – whether office, home, or fishing lodge – completely transparent to your caller. And unified communications can be integrated or embedded into your business process software.
Unified Communications & Collaboration (UC&C) allows businesses and employees to communicate whenever, wherever and however they choose. We deliver to customers the ability to choose from multiple collaboration tools with best in class end-users experience while giving businesses the tools they need to stay productive and efficient.
- call control and multimodal communications
- instant messaging
- unified messaging (voicemail to email, fax, etc)
- collaboration tools